We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All is well.
Very good night vision supported by an external IR illuminator. The one carrying the device only serves up to 30-40 meters. With the external you can see up to 200 with an absolute darkness. The 8 increases are even excessive without an image stabilizer. This device with a serious expectacular image stabilizer. The battery unfortunately lasts very little. The quality of the photographs is acceptable, also the quality of the videos. The dioptrias concealer is a little scarce. Using a tripod to have good image quality on recording, it is essential from the 4 increases. Conclusion for the price you have is a great purchase. Only so you want to use it at night will you have to support it with an illumunator go of quality and power.
The goods did not come the track beyond Astana did not advance the money returned
Seller Super! For the birthday gave the battery and a flash drive for 8 gigs!!! The device really works, (hung an additional flashlight infrared!!!! Generally class)
Very beautiful, quality enjoyed
Purchase more than ever realized in internet, purchase 25/09/2020 same day out of Hong Kong and today 06/10/20 recebir goods, 12 days. Recommend the store.
Perfect high quality product exceeded my expectations recommend product store can buy without fear arrived in Brazil in 18 days
Works as intended
chegou muito rápido...em 37 dias... muito bom