SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
*This doesn’t include our 2-5 day processing time.Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of campingery (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://campingery.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Honest store, the product arrived fast in Itaituba, high quality pliers, recommend buying
Goods received. As long as everything is OK. All show the fishing test. Soon.
Excelente
Very good quality material, recommend.
Excellent product. Great quality, accurate delivery on time.
Arrived all very well packed, top material, plier cool easy handling, now only test in practice more otherwise looks very good, super recommend store sent a toast
Quality product I recommend And
Like other exllente plier very good thank you
Very durable!!! Product exactly as the ad. Worth the investment.
The product is great very good recommend to anyone interested can buy Q will not regret
Great quality product as the description, am satisfeio and recommend Fast Delivery
Simesmente the materials and top is not even speak very good can purchase without fear store and attentive and… only had a late because the mails…
Shipping fast product wholesale favorite dish. The balance is still use this line used to do it should not know day solid heart end. Durable with good wish four key
Caustic non top design shows you fast shipping thank you
Really very good material notorious finishes. Plier machined with excellent quality. The claw only testing with fish but the material is good. Shipping for Portugal extremely fast coming epanha, took only 2 days. Aconcelho strongly!
Everything is fine, delivery is fast!!!! Seller put the case
The picture of the nippers themselves shows the bite of the thread 1mm thick from above. And in fact, sent a Nippers with a bite in the center between two sponge-knives.
Thank you, the store, the goods are quality, I hope to fishing will show myself from the good side. I recommend the seller, the parcel went three weeks.
Very good, product quality and arrived with 26 days in my home. Recommend!
Shipping please timely reviews like product even nicer weight loss size but make you satisfied